Technical Customer Engineer (Pixitmedia)Role Overview:This is an ideal opportunity for an IT support engineer, who is ready to move into a more technically challenging role. The position offers hands-on experience in Linux systems, enterprise storage, networking, and automation within a high-performance environment. You’ll be supported by senior engineers and gain exposure to cutting-edge infrastructure technologies.Key Responsibilities: |• Support and maintain Linux-based systems (RHEL/CentOS/Rocky/Ubuntu) in production environments. • Assist in troubleshooting server, storage, application, and networking issues for global clients. • Contribute to hardware/software installations, configurations, and deployments. • Document resolutions and contribute to the internal knowledgebase. • Learn and assist with enterprise storage systems, including distributed filesystems (e.g., IBM Spectrum Scale / GPFS). • Support basic networking (VLANs, routing, switch configuration). • Exposure to automation tools (SaltStack) and scripting (Bash/Python) — training provided. Candidate Profile: • Prior experience in an IT support role — apprenticeship, service desk, or infrastructure support. • Confident working on the Linux command line, with a solid understanding of basic system administration. • Some exposure to networking, storage, or virtualisation is advantageous. • Strong analytical and problem-solving mindset. • Excellent communication skills — verbal and written — for working with technical teams and end users. • Motivated to learn and grow within a collaborative engineering environment. Why Apply? • Opportunity to upskill rapidly in enterprise infrastructure technologies. • Join a collaborative and technically strong team. • Direct mentoring from experienced engineers. • Exposure to systems used by some of the world’s largest media and research companies. • Pathway to more advanced engineering roles.