FT. LAUDERDALE, Fla. — April 25, 2024 — DataCore Software today announced it has been presented with a Silver Stevie® Award in the 18th annual Stevie Awards for Sales & Customer Service. DataCore received the award – it’s 11th consecutive win at the awards and from 26 nominations – in the “Sales and Customer Service Team of the Year – Technology Industries” category. With support centers located around the globe and staffed exclusively by Level 3 support engineers, in receiving the award, DataCore once again delivers an unparalleled support experience.
In collecting the award, Amit Baranwal, SVP, Product Development, DataCore Software, noted: “This is a special moment in collecting this Stevie Award on behalf of the Team. It’s an ongoing testimony to the hard work and passion delivered every day by the entire Customer Engineering team who have strived even harder this year to exceed service levels. It’s their unparalleled support that makes a difference to our customers. Surpassing customer expectations remains at the heart of everything we do.”
DataCore offers 24/7 global support and world-class customer service, including setup, configuration, and troubleshooting, earning a Customer Satisfaction Score of 99.6%. Through DataCore’s online support portal, customers have access to a wide variety of resources, including help articles, product documentation, software downloads and release notes, product requests, and training opportunities. In addition, DataCore provides customers with a range of integrated professional services by authorized and certified partners to enhance the storage environment.
The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development, and sales professionals. The Stevie Awards organize eight of the world’s leading business awards programs, also including the prestigious American Business Awards® and International Business Awards®. Award winners were determined by the average scores of more than 170 professionals worldwide on seven specialized judging committees. Winners were announced during a gala event attended by more than 400 professionals from around the world held in Las Vegas recently.
More information about DataCore is available at www.datacore.com.
About DataCore
DataCore Software is the authority on software-defined storage. Its patented technologies empower IT organizations to achieve a highly-efficient, high-performance, always-available software-defined storage infrastructure by providing ultimate flexibility and eliminating vendor lock-in. An industry pioneer in software-defined storage, DataCore has extended its technological innovation to hyperconverged infrastructure solutions to broaden the possibilities of what organizations can do with ultra-efficient data systems in traditional, hyperconverged and hybrid cloud environments. DataCore’s proven, mature and reliable solutions help more than 10,000 customers worldwide eliminate downtime and increase storage utilization at higher performance while reducing costs by 50 percent or more. To request a demo, visit datacore.com/try-it-now.
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DataCore, SANsymphony and the DataCore logo are trademarks or registered trademarks of DataCore Software Corporation. Other DataCore product or service names or logos referenced herein are trademarks of DataCore Software Corporation. All other product and service names mentioned are the trademarks of their respective companies.
Contact
For media & PR inquiries:
Sharon Munday
00 44 23 9311 4100
sharon.munday@datacore.com