Comprehensive Services Delivered by DataCore Authorized Partners
In addition to DataCore Support’s own world-class 24/7 technical support centers, a range of integrated professional services are available by authorized and certified DataCore partners. Beginning with a Proof of Concept through ongoing assurance services, our partners offer services designed to enhance your DataCore environment every step of the way.
DataCore’s CONSULT services extend the ability of virtualization and SAN administrators to help you review the performance and utilization of your IT infrastructure. Services include planning and recommendations for infrastructure design, business continuity, disaster recovery, providing help with scripts for common tasks, and data center relocation.
INSTALL services provide expertise for your new virtualization and SAN deployment or upgrade with professional on-site design and implementation of your IT infrastructure.
INSTALL services include an orientation on the DataCore software applications, from configuring basic servers and volumes to verifying remote support functionality, delivering everything needed to get your DataCore software infrastructure ready for production, or up to date with the latest versions.
PROTECT services provide expertise for your new virtualization and SAN deployment or upgrade with professional on-site design and implementation of your IT infrastructure.
Services include planning, implementation, and recommendations for improving business continuity, disaster recovery, and backup strategies and tasks. Multi-site and data center recovery and relocation.
MIGRATE services enable the migration of your existing data to your new DataCore software infrastructure. Migrations are completed on-site and the number of days involved depends on the complexity of the environment. Migration services include an assessment of the existing storage infrastructure and migration execution.
ASSURE services extend basic support by delivering Healthcheck & Assessment services delivered by a DataCore Certified Implementation Engineer. These services help ensure best practices are deployed to help your storage platform utilization and performance with proactive health checks and assessments as well as advanced configuration and usage recommendations. ASSURE services provide the experiences and best practices to improve operations efficiency and performance.
Attend instructor-led courses to learn how to perform key administrative and management tasks for your DataCore software infrastructure. These hands-on training classes are designed to help you understand how to manage, maintain and troubleshoot your storage infrastructure on an ongoing basis to maximize utilization and maintain continuous availability.