An important benefit that DataCore provides to the City of Carmel is that it is vendor agnostic and can work across multiple hardware platforms. Since the initial installation of DataCore, the City of Carmel has grown from 30 virtual machines to 80 without any issues and has changed every single component of its environment during that period, including networking, servers, and storage. DataCore allows the city to be very flexible in the evolution of its IT infrastructure—without ever requiring a forklift upgrade.
“The fact that we can use DataCore across multiple types of hardware platforms is a huge benefit for the City of Carmel,” said Chike. “We love that DataCore can essentially work on anything.”
Furthermore, as a long-time DataCore user, the City of Carmel has been able to upgrade through its maintenance price without paying to re-do the software stack or performing any “throw it all away” major upgrades. “That’s been wonderful for us,” added Chike. “When we purchase additional storage through DataCore, we don’t have to buy everything else again, and we can just simply add it.”
DataCore’s RAM caching, I/O processing, and auto-tiering features have also enabled the city to add more high-performance workloads to its system, including multiple instances of SQL server, without a significant investment in high-end storage equipment such as all-flash arrays.
Ease of Use
Unlike many complicated IT solutions, DataCore is effortless to manage. “DataCore just works; we can basically just turn it on, configure it and walk away,” said Chike. Furthermore, one person can manage DataCore easily, which helps save the City of Carmel in personnel costs.
Outstanding Customer Support: Chike notes that the support from both DataCore and Mirazon has been excellent. She added, “DataCore offers an extremely high level of quality support, and they take care of the issue with no finger pointing at all. They figure out what the problem is and fix it, no matter what.”